Your Personal Health Passport

Care & Respond health Passports
are a secure way of sharing important information:

About your health

How a condition may develop in an emergency

Or any needs you have regarding accessing healthcare

Photograph of a woman dressed in a pink jacket, looking to the left, sitting in a wheelchair.

Are you a doctor?

Have you been given a passport code?

Not everyone needs a digital health Passport and you will most likely benefit from it if any of the following apply to you:

You have a severe allergy

You have one or more chronic conditions

You have a mental health condition that sometimes makes it difficult to communicate your needs to someone

You have a rate or complex health condition

A photograph of Dr. Chris Subbe
Dr. Chris Subbe,
(Photo credit: BCUHB)

“We have combined coproduction with patients and a rigorous scientific process with a review of the existing literature and focus groups with patients and healthcare professionals from a broad range of backgrounds. This and the superb engineering and user interface design from the team of Scienap makes this app so special.”

Dr. Chris Subbe, Consultant in Acute, Respiratory & Intensive Care Medicine,
Betsi Cadwaladr University Health Board

We are working with the NHS to ensure that emergency services can very quickly access the contents of your Emergency Passport and connect with your local support team in the event of an emergency.

Why would you want to share your health Passport?

Illustration of a mobile phone with an elderly gentleman depicted on the screen.

You may need to see a paramedic or an Emergency Department doctor, in the UK or when on holiday or travelling abroad. 

If you have a rare or complex condition and you frequently see many different doctors then you can share your Full Passport with them in advance of a planned appointment.  This could save you repeating yourself and you can provide links to reference material providing detailed information about your rare condition.

You should also consider sharing it with friends and family so they know what is important to you in an emergency, because they may be the first people to help you.

“The emergency patient passport allows me to carry important information about my health condition in my pocket rather than carry around a large physical file. It was important to me that this app works for patients who receive cross-border care and provides the ability to upload medical documents. A patient owned app provides the patient with a greater level of autonomy.”

Lowri Smith, Co-designer/project sponsor for
BCU Health Board, Congenital Heart Disease Patient
Illustration depicting a laptop and a mobile communicating securely with a padlock overlaying a line connecting the two devices.

It is entirely up to you who you share your Passport with, and you can remove access at any time.

We use a highly secure data centre (ISO 27001 Certified) and we comply with NHS data protection requirements. Your passport data is secure with us.

View our Privacy Policy

How do I create a Passport?

Follow these easy steps:


Create a Care & Respond account.


Enter information about your health conditions and what you want people to know about you.


Simply check and confirm
that the information inside
the passport is correct.

Showing your passport to someone is easy

Simply add a person’s email to your shared list,
it only takes a minute. 

If you don’t have their email that is also fine. You can create and share a unique three word phrase and they can access it here.

Showing you passport details to participating ambulance services is automatic if you opt-in.

Illustration of two mobile phones with people communicating with eachother.

Our Partners

Welsh Ambulance Services NHS Trust Logo
Betsi Cadwaladr University Health Board Logo
NHS Wales Rare Diseases Implementation Group Logo
NHS Wales Cwm Taf Morgannwg University Health Board Logo
Cwmpas Logo