Terms & Conditions and Privacy Policy

We know it’s tempting to skip reading these Terms & Conditions, but they’re here to establish what you can expect from us, and what we will expect from you as a customer or as a user.

To use our services, you must accept these terms, so it’s important that you understand what they are. What follows is the terms and conditions for using this www.careandrespond.com website.

Please see below for the terms and conditions for using Care & Respond Software. You can also access them from inside the application. Just click on the download links to access the PDF files, which will open in a new tab.

Care & Respond Website
Terms & Conditions and Privacy Policy

Science & Engineering Applications Ltd (“Scienap”, “we”, “our”) incorporated and registered in England and Wales with company number 11140695. Our terms & conditions (“Terms”) for use of this website (www.careandrespond.com) by “you”.

Privacy & Cookie Policy

We don’t need your personal information to operate our website. We use cookies to operate the site and collect anonymised user information. See our Cookie Policy for further details.

We do not use advertising features in Google Analytics. If you email us we will use your contact details for our normal business purposes as you would expect. We will keep your contact details safe and you can ask us to remove your contact details from our files at any time.


All material on this site is, unless otherwise stated, the copyright of Scienap. No part of this website may be reproduced in any material form without agreement in writing by Scienap or as permitted by the Copyright Designs and Patents Act 1988 or the Copyright and Rights in Databases Regulations 1997, as applicable.

Hypertext links to third party websites outside Scienap are provided for the convenience of users only. Scienap is unable to provide any warranty concerning the accuracy or completeness of any information held within these third party websites – this is the responsibility of the publisher of the third party website. Furthermore, by linking to other websites, Scienap in no way endorses the views or information held within such websites and is unable to grant permission to use material found on such sites.

Links to the Care & Respond Website

Any link to material or information on this site must be clear and not misleading. We reserve the right to request that you remove an electronic link to this site, or to materials or information on this website, at any time and you agree to remove such a link immediately.


Scienap assumes no responsibility or liability for any injury, loss or damage incurred as a result of any use or reliance upon the information and material contained within or downloaded from its website.

Scienap has taken considerable care in preparing information and materials which is displayed on its website. However, we are unable to provide any warranty concerning the accuracy or completeness of any information contained herein. We shall not be liable for any technical, editorial, typographical or other errors or omissions within the information provided on this website, nor shall we be responsible for the content of any web images or information linked to this website.

No unsolicited marketing emails

Email addresses are provided on this website for the purpose of pursuing the business of Scienap. By accessing this site you agree not to send unsolicited emails for advertising, market research or illegal or immoral purposes to the email addresses provided. Unsolicited emails to Scienap will not be considered confidential, may be disclosed to others, may not receive a response, and do not create a service provider-client relationship with Scienap.

Governing Law

You agree that these Terms and your use of this website shall be governed by the Laws of England and Wales and by subject to the exclusive jurisdiction of the courts of England and Wales.


Scienap may revise these terms at any time by updating this page.

Last updated : 14 February 2023

Care & Respond Software
Terms & Conditions and Privacy Policy

End User Licence Agreement

This is for all users of Care & Respond. Users will be asked to accept these terms when registering for the first time.


Last updated: 14 February 2023

Care & Respond Software Privacy Policy

This privacy policy is for all users of Care & Respond.


Last updated: 30 November 2020